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DEEP GROUP
Contact & support centre

How can we help?

Pick a channel — phone, email, live chat or the form. FAQs below cover the most common questions.

Talk to us07487 740 7847 days a week · real humans
Email ushello@deepgroup.co.ukReplies within a few hours
Send a briefLong-form enquiry formBest for production briefs

Manage a booking

Edit dates, address, or check on the status of a hire you've already placed.

Open my bookings

Browse equipment

Sound, lighting, marquees, structures, video and stage. Filter and book in seconds.

Browse the catalogue

Account & rewards

Update your details, verify your ID and check your reward credit balance.

My account
Long-form enquiry

Tell us about the event.

The more detail you give the faster we can quote — date, postcode, expected guests, equipment shortlist.

FAQs

Most asked questions.

Browse the catalogue, add items to your trolley, then check out and choose your dates. Our system instantly checks availability and gives you a transparent total — including delivery — before you pay.